DentalCodeology Insurance Navigator Method FAQ
(Frequently Asked Questions)

  • How do I get started?
  • Who can take DentalCodeology Insurance Navigator Method Courses?
  • What is the Learning Center?
  • How can taking the courses in DentalCodeology Insurance Navigator Method help your practice?
  • Are the Courses and Lessons available for all practice team members?
  • What if I have little or no dental experience?

How do I get started?

Access to the DentalCodeology Insurance Navigator Method Courses is available to Everyone. Registration is located on the DentalCodeology Insiders website Learning Center tab. This will take you to the Learning Center.

Please note: by becoming an Insider with DentalCodeology you will save 40% on all Course Fees.

Who can take DentalCodeology Insurance Navigator Method Courses?

All DentalCodeology Insurance Navigator Method Courses are available to clinicians and team members. Clinicians are encouraged to take these courses to expand their awareness and knowledge of how codes relate to dental services and medical necessity.

What is the Learning Center?

The Learning Center is where you will find your training materials and expert led Courses with bite-sized lessons. These are online self-paced Courses. You will watch a video to learn the content and answer a Post Knowledge Check after you have completed all the lessons within each Course. Transcripts with frequently used terms of all videos are also available for your use.

Who will be the experts leading the Courses?

Trusted industry expert Patti DiGangi will be leading you through the courses. Lessons will include notables such as Lois Banta, Nicole Sietsema, Denise Ciardello, Jennifer Schultz, and many more. Check out the Experts page https://dinm.dentalcodeology.com/p/experts

How can taking the courses in DentalCodeology Insurance Navigator Method help your practice?

Taking the Courses will boost case acceptance with medically necessary coding. It will reduce errors and unintentional fraud. It will help you and your dental team select the correct codes and fill out the insurance paperwork properly.

Are the Courses and Lessons available for all practice team members?

DentalCodeology Insurance Navigator Method is a one-stop shop that provides all dental team members the training and expert knowledge to successfully navigate the complicated world of insurance and coding. When you have a team that is knowledgeable about all aspects of insurance and coding it leads to:

- Reduced write-off errors
- A better understanding of contract limitations
- Higher insurance fee schedules
- Increased treatment acceptance rates
- Reduced chance of unintentional insurance fraud

What if I have little or no dental experience?

The courses and lessons area available and appropriate for all dental practice team members. Each dental team member will need an individual paid registration and login. See DentalCodeology.com for individual pricing and discount code options through Insider membership.

The courses and lessons are designed to help you learn all the foundations of dental insurance coding knowledge needed to equip you to become part of a dental office business team or a better educated clinical team.

How can DentalCodeology Insurance Navigator Method advance my career?

We recommend that you list completed Course Attendance Verifications on your resume and include them in your professional portfolio.

What if I have questions while taking the Courses and Lessons?

Contact Patti DiGangi at [email protected]. You will be contacted within one business day.

MORE Frequently Asked Questions

  • What if I have technical questions?
  • Can I use multiple devices to access the site?
  • What are my system requirements?
  • How much do the Courses cost?
  • How long are the Courses and Lessons?
  • What is your policy on refunds?
  • How long do I have access to the Learning Center Course?
  • Do you provide CE Credits for your Courses?
  • What are the criteria for earning the Course Attendance Verification?
  • How will I receive my Course Attendance Verification?
  • What is the DentalCodeology Insurance Navigator Method privacy policy?

What if I have technical questions?

Contact Patti DiGangi at [email protected]. You will be contacted within one business day.

Can I use multiple devices to access the site?

Yes, you just need your individual login information to gain access to the Course and Lesson content through DentalCodeology.com.

What are my system requirements?

Any device for internet will work: Computers, Tablets or Smartphones.

How much do the Courses cost?

Courses include multiple lessons. The Course fee includes all the lessons within each individual Course.

How long are the Courses and Lessons?

We have taken a page from Ted Talks. It doesn’t take a scientist to know that you cannot inspire people if you put them to sleep but scientists are beginning to identify how long most people can pay attention before they tune out. The range seems to be in the area of 10 to 18 minutes.

What is your policy on refunds?

Once you have been provided access to an on-line Course, there are no refunds.

How long do I have access to the Learning Center Course?

The entire course is taught over the internet. You have unlimited access (24/7) to the course content for 365 days from the day the registration payment is received.

Do you provide CE Credits for your Courses?

DentalCodeology provides continuing education credits. Credits are provided to dentists, hygienists and registered dental assistants. Business staff members are encouraged to keep track of courses completed. Credits will be issued after successful completion of the Post Knowledge Check.

What are the criteria for earning the Course Attendance Verification?

You must pass the Post Course Mastery by at least 90% accuracy. DentalCodeology Insurance Navigator Method is concerned about your success. You have open access to the materials and may take the Post Course Mastery as many times as needed.

How will I receive my Course Attendance Verification?

You will receive an email with your official score, as well as an official Course Attendance Verification for each Course you pass.

What is the DentalCodeology Insurance Navigator Method privacy policy?

At DentalCodeology Insurance Navigator Method we respect your privacy and will not share the information you provide with any other party for any reason without your permission.